Who We Are
Our website address is: https://lakeshoretowingservices.com. We are Lakeshore Towing, offering reliable towing and roadside assistance services.

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture becomes visible to the public in the context of your comment.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for convenience, so you don’t need to re-enter your details when leaving another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. Upon logging out, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply records the post ID of the article you just edited. It expires after one day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Data Collection for Our Services

When you request towing or roadside assistance through our website or by phone, we collect the following information:

• Name: To identify you and communicate effectively.
• Contact Information: Including phone number and email address to coordinate services.
• Location: Your current or vehicle location, which is essential for providing services like towing or roadside assistance.
• Vehicle Information: Make, model, and registration details to ensure we service the right vehicle.
• Service Details: Specifics regarding the services you require (e.g., light or heavy-duty towing, fuel delivery, winch-out, etc.).

This information helps us respond promptly and deliver the correct services.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically, without holding them in a moderation queue.

For users that register on our website (if any), we store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also view and edit that information.

Legal Compliance

We comply with all relevant state and federal privacy laws to protect your personal information, including:

• Michigan’s Data Breach Notification Law: In the event of a security breach involving your personal information, we will notify affected individuals promptly, ensuring you are informed of any risks and can take necessary actions.
• Federal Privacy Laws: We adhere to applicable federal privacy regulations, ensuring that data collection, processing, and storage are secure and limited to what is necessary for service delivery.

Your Rights Over Your Data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You may also request that we erase any personal data we hold about you. This excludes any data we are obliged to retain for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.